Privacy Policy

1. Introduction

Effective Date: 31 July 2026
Last Updated: 31 July 2026

Virya Events ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, submit an enquiry, or interact with our services.

We are committed to handling personal data responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), where applicable.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you contact us or submit an enquiry, we may collect information including:

• Full Name
• Phone Number
• Email Address
• Event Type
• Event Date
• Guest Count
• Budget
• Venue Details
• Services Requested
• Any additional information you voluntarily provide

We may also automatically collect limited technical information, including:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Referral Source
• Date and Time of Visit

3. How We Use Your Information

We use the information collected to:

• Respond to your enquiries.
• Prepare quotations and proposals.
• Contact you regarding your event.
• Coordinate event planning and vendor management.
• Improve our website and customer experience.
• Maintain internal business records.
• Comply with applicable legal obligations.

4. Lead Information

Information submitted through our contact forms, quotation requests, WhatsApp links, or AI-powered chatbot may be securely stored in our internal lead management systems to facilitate customer communication, quotation preparation, event planning, follow-up, and service delivery.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Understand visitor behaviour.
• Measure website performance.
• Enhance user experience.

You may disable cookies through your browser settings; however, certain features of the website may not function correctly.

6. Third-Party Services

We may use trusted third-party service providers to help operate our website and deliver our services. Depending on the features you use, these may include providers for:

• Website hosting and infrastructure providers.
• AI-powered chatbot services.
• Email delivery providers.
• Cloud-based lead management and storage solutions.
• Analytics and website performance tools (where enabled).
• Communication platforms such as WhatsApp.

7. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

• With trusted vendors involved in delivering your event.
• With technology service providers supporting our operations.
• When required by law or governmental authorities.
• To protect our legal rights.

We do not sell your personal information to third parties for marketing purposes.

8. Data Security

We implement reasonable administrative, technical, and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to respond to your enquiries, provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

10. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your information.
• Request deletion of your information where legally permissible.

To exercise these rights, please contact us using the details provided below.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: